What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Alice during the colder seasons, when they’re required to keep you warm. While you know the team at Rescue Heating & Air will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some cash if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is turned “on”. We’ve been to numerous calls only to realize the thermostat or the heat pump itself is turned off.
    • Check your thermostat to guarantee it’s on, set to the proper temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Check your air filters to make sure they’re not blocking things up.
    • Do you have any blocked ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call Rescue Heating & Air at 361-265-4371 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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