What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Alice during the colder seasons, when they’re required to keep you comfortable. While you know the team at Rescue Heating & Air will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is necessary and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, set to the proper temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t know you’re home.
  3. Is an obstruction causing your furnace to not work?
    • Inspect your air filters to make sure they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call Rescue Heating & Air at 361-265-4371 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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